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PRIVACY POLICY
Bright House Lighting Pte Ltd
Last updated: 30 October 2025
1. Introduction
This Privacy Policy explains how Bright House Lighting Pte Ltd (“we”, “us”, or “our”) collects, uses, and protects your personal data in accordance with Singapore’s Personal Data Protection Act (PDPA).
This policy applies to all personal data we handle, including data collected by our authorised partners and service providers.
2. Personal Data We Collect
Depending on how you interact with us — whether by visiting our showroom, browsing our website, contacting us, or making a purchase — we may collect the following types of personal data:
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Name and other identification details
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Contact information such as address, email, or phone number
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Payment information (e.g., credit card or bank details)
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Photographs or CCTV recordings (for showroom safety and marketing, with consent)
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Any other information you voluntarily provide to us
We only collect data that is relevant to our business and your interaction with us.
3. How We Use Your Personal Data
We may use your personal data for purposes including:
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Providing and delivering our products or installation services
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Processing payments and sending receipts or invoices
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Responding to enquiries, feedback, or support requests
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Managing customer relationships and after-sales service
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Sending promotional materials or updates (only with your consent)
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Fulfilling legal or regulatory requirements
We will always seek your consent before using your data for any new purpose.
4. Disclosure of Personal Data
We may share your data with:
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Our authorised service providers (e.g., delivery teams, installers, payment processors)
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Government or regulatory bodies when required by law
These parties are required to protect your data and use it only for authorised purposes.
5. Withdrawing Consent
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You may withdraw your consent to our use or disclosure of your personal data at any time by emailing our Data Protection Officer.
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Please allow up to 10 business days for us to process your request.
Do note that withdrawal of consent may affect our ability to continue providing certain services to you.
6. Access and Correction
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If you wish to access, correct, or update your personal data, please contact our Data Protection Officer (DPO) via the details below.
We may charge a reasonable fee for access requests.
7. Protecting Your Data
We take reasonable security measures to protect your personal data from unauthorised access, use, or disclosure, including:
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Secure servers and data encryption
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Restricted access controls
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Regular software and system updates
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While we strive to protect your data, no method of transmission over the internet is 100% secure. We continually review and enhance our security measures.
8. Accuracy of Information
We rely on you to provide accurate and up-to-date personal data. Please notify us if there are any changes to your information.
9. Retention of Data
We retain your personal data for as long as it is necessary for business or legal purposes. When no longer required, your data will be securely deleted or anonymised.
10. Transfer of Data Outside Singapore
We generally do not transfer your personal data outside of Singapore. If such a transfer is necessary, we will ensure your data receives the same level of protection required under Singapore law.
11. Data Protection Officer
If you have any questions or requests regarding your personal data, please contact:
Data Protection Officer
Bright House Lighting Pte Ltd
406 Tampines Street 41, #01-21, Singapore 520406
📞 6786 1233 / 8928 1233
✉️ info@brighthouse.com.sg
12. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business or legal obligations. The latest version will always be available on our website.
Your continued use of our services constitutes acceptance of any updates.
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